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NEW: Organization Profile & Regulatory Notices

Regulatory Notices monitors the sources relevant to your organization, breaks each notice into requirements and actions, sends it to impacted departments, and drafts redlines for affected policies. This guide covers each step and the Organization Profile

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Written by Zenobia

APPLIES TO

AUDIENCE

TIME TO READ

Organization Profile and Regulatory Notices (beta)

Compliance analysts, department reviewers, compliance leadership

About 20 minutes end to end


SECTION 1

Before you start

Each role starts at a different point in the workflow.

ROLE

WHAT YOU OWN

START AT

Admin

Organization Profile: departments, functional areas, people, and leads

Section 2

Compliance analyst

Triage, requirement and action review, dissemination, policy redlines

Section 4

Department reviewer

Reading your department's requirements, implementation planning, evidence

Section 11

Compliance leadership

Queue health, open actions, reporting across notices

Sections 4 and 14

The workflow at a glance

SET UP ONCE

SET UP ONCE

EVERY NOTICE

EVERY NOTICE

Organization Profile
Lines of business, departments, functional areas, people

Sources
Subscribe to the regulators and bodies you follow

Triage
Relevance, then informational or actionable

Requirements
Confirm the breakdown and the impacted departments

EVERY NOTICE

EVERY NOTICE

ACTIONABLE · IN PROGRESS

ACTIONABLE · IN PROGRESS

Actions
Regulator deliverables and due dates

Dissemination
Send in your template, keep a distribution log

Implementation
Departments create and track actions

Policy impact
Review redlines, submit to Policy Repo

AUDIT TRAIL
Readily records who confirmed each step and when: relevance, notice type, requirements, actions, and dissemination. This creates an audit trail you can reference later.

PART 1

Organization Profile

Set up with Readily during onboarding. An Admin keeps it current.


SECTION 2

Organization Profile

Organization Profile describes how your organization is structured. Readily sets it up with you during onboarding; after that, your Admin maintains it. It drives source suggestions, relevance rationale, impacted-department mapping, and dissemination recipients.

Fig. 1 — Organization Profile in the main navigation.

TAB

WHAT IT HOLDS

WHAT IT DRIVES

Overview

Summary, service area, and lines of business

Source suggestions and relevance rationale

Departments

Your operating departments

Impacted-department suggestions on requirements and actions

Functional areas

The functions you perform and the department responsible for each

Routing requirements to the responsible department

People

Named staff and the departments they lead

The suggested recipient list when you prepare a dissemination

Keeping it current

Only an Admin can edit Organization Profile. Update it when a department is renamed, a function moves, a lead changes, or a new line of business starts. New notices pick up the changes.

Fig. 2 — Organization Profile, showing departments and the functions each one owns.


SECTION 3

Organization Profile – Sources

Sources is the last tab in Organization Profile. It lists every regulator, agency, and accrediting body Readily monitors. Readily suggests relevant sources based on your Organization Profile; turn each on or off. New notices from subscribed sources appear in your queue automatically.

When you set them

  • At onboarding. Readily sets up your subscriptions with you. This is usually a one-time setup.

  • As needed. Add a source, as needed. For example, when your organization is entering a new line of business or seeking NCQA accreditation.

Fig. 3 — The Sources tab. Turn each source on or off.


PART 2

Review workflow

New notices start in the To review queue. A compliance analyst works each notice through five steps. Informational notices end at dissemination. Actionable notices move to In progress.


SECTION 4

Regulatory Notices

Go to Regulatory Notices. The queue shows all notices from your subscribed sources, grouped by workflow stage. Filter, tag, and prioritize from here.

Fig. 4 — Go to Regulatory Notices to open the queue.

QUEUE

WHAT SITS HERE

WHO WORKS IT

To review

New notices not yet triaged

Compliance analyst

In progress

Disseminated actionable notices in implementation and policy revision

Departments, with compliance oversight

Completed

Disseminated informational notices, and actionable notices with actions and policy work closed

Reference and audit

Open a notice from To review to start the five-step workflow (Sections 6–10).

Notices released before you subscribed

After you subscribe to a source, To review only shows notices released from your subscription date forward. Notices the source released before you subscribed don't appear in the queue.

  1. On the Notices tab, click Review next to "updates from sources pending analysis," below the progress bar on the right.

  2. The list shows everything your subscribed sources released before your subscription. Search or filter to find a notice, then click Add to bring it into To review.

Fig. 5 — Review opens notices released before your subscription.

Fig. 6 — Add a previously released notice to To review.


SECTION 5

Uploading your own notice

Upload guidance that doesn't come from a subscribed source. It follows the same workflow.

  1. Go to Regulatory Notices.

  2. Choose Upload new.

  3. Drag the document into the Upload Custom Documents dialog.

  4. Choose Upload and continue. The notice enters the To review queue.

Fig. 7 — Upload new on the Regulatory Notices page.

Fig. 8 — The Upload Custom Documents dialog.


SECTION 6 · STEP 1 OF 5

Confirm relevance

Each notice screen shows the source document on the left and Readily's analysis on the right. In this step, the right panel shows a summary and the reason the notice applies to your organization, based on your Organization Profile.

What you do

  1. Read the summary under What's this about? and compare it with the source document.

  2. Check the rationale under Why is this relevant?, which lists the states and lines of business that make the notice apply.

  3. Set Is this relevant? to Relevant or Not relevant.

  4. Choose Confirm.

Fig. 9 — Step 1: relevance summary and rationale beside the source document.

Your confirmation is recorded with your name and the date.


SECTION 7 · STEP 2 OF 5

Informational or actionable

This choice sets which workflow the notice follows. Readily suggests a type and explains why; confirm or change it.

TYPE

CHOOSE IT WHEN

WHAT FOLLOWS

Informational

FYI only. Nothing to track, submit, or implement.

Disseminate for awareness. No deliverables.

Actionable

The notice carries requirements, deliverables, or a change you must implement.

Requirements, actions, dissemination, implementation, policy impact

Fig. 10 — Step 2: choose Informational or Actionable.

Confirm to continue. Steps 1 and 2 make up triage. Informational notices end at dissemination (step 5). Actionable notices then move to In progress (Part 3).


SECTION 8 · STEP 3 OF 5

Review the requirements

Readily breaks the notice into individual requirements and lists them on the right. Each one is highlighted in the source document on the left.

What Readily puts on each requirement

  • A plain-language summary of the requirement.

  • Impacted departments, based on your Organization Profile.

  • A classification: unchanged, revised, new, or rescinded.

What you do

Everything on the panel is editable. Edit summaries, classifications, or departments as needed, then confirm.

Confirm requirements one at a time, or use Confirm all after reviewing the set.

Fig. 11 — Requirement review. Each requirement is editable and confirmed individually or in bulk.


SECTION 9 · STEP 4 OF 5

Review the actions and due dates

Step 4 works like step 3, but for actions. An action is anything the regulator requires by a date, such as a deliverable, submission, or attestation. Example: a policy and procedure submission due within 90 days of an APL.

FIELD

WHAT IT MEANS

Action

The required deliverable or submission

Department

The owner, suggested from your Organization Profile

Regulatory due date

The date stated in the notice

Internal due date

Your deadline, set before the regulatory date to allow for review

Fig. 12 — Step 4: actions and due dates.

CHECK THE DATES
A notice can have multiple dates, and the effective date may differ from the compliance date, even within one rule. Verify dates against the source document before you confirm.


SECTION 10 · STEP 5 OF 5

Prepare the dissemination

Compose and send the dissemination from within Readily. No export or separate email client is needed.

Recipients

Readily suggests the impacted departments and their recipients, based on your Organization Profile. Add or remove departments and recipients, and enter anyone else under Additional recipients.

Fig. 13 — Recipients and template. Readily suggests departments from your Organization Profile.

Template and attachments

  • Choose a template, such as Standard memo, or your organization's configured template. Use Preview email to check it before sending.

  • The source document is attached by default.

  • Add other attachments as needed, such as an attestation form (up to 25 MB per file).

Recipients get an email from the sender's name via Readily, with a link to the notice.

Fig. 14 — Attachments. The source document is attached by default.

What happens next

TYPE

WHAT HAPPENS

Informational

The workflow ends at dissemination.

Actionable

The notice moves to In progress for implementation and policy impact (Part 3).


PART 3

In progress: actionable notices

After dissemination, departments plan and track implementation, and compliance reviews policy impact. When actions and policy work are closed, the notice moves to Completed.


SECTION 11 · FOR DEPARTMENTS

Department review and implementation

After dissemination, actionable notices move to In progress. The email link opens a department view of the notice for review and planning.

Reviewing your requirements

  • An executive summary and a change summary at the top.

  • Viewing as: choose your department to narrow the summary and requirements to what applies to you.

Fig. 15 — Requirements tab. Create action is in your department's section.

Creating actions

On the Requirements tab, choose Create action in your department's section. Then:

  1. Describe the action, such as developing training, updating a workflow, or reconfiguring a system.

  2. Set the internal and regulatory due dates.

  3. Choose an assignee and department, and link the requirement.

  4. Choose Save to action.

Fig. 16 — Creating an action against a requirement.

Each impacted department adds its own actions to the same notice.

The master action list

Regulator actions from the notice and actions created by departments appear in one list, with owners and due dates, visible to everyone on the notice. Import existing implementation plans from a spreadsheet.

Collaborating on an action

  1. Attach evidence to the action it belongs to.

  2. Comment and tag a colleague to ask a question or send it back.

Tagged users get an email with a link to the action.

Fig. 17 — Attaching evidence and tagging a colleague on an action.


SECTION 12

Policy impact and redlines

The Policy impact tab compares confirmed requirements to the current versions of your policies in Policy Repo and lists policies with gaps.

COLUMN

WHAT IT SHOWS

Policy

The affected policy in Policy Repo

Current state

What the policy says now

Required state

What the notice requires

Gaps

The difference between current and required state

Fig. 18 — The Policy impact tab, listing policies with gaps.

Reviewing a redline

Choose Review redlines on a policy to open the current policy in its own template with suggested revisions marked. Each gap appears next to the proposed change.

Fig. 19 — Redline review against the current version of the policy.

  1. Accept or Reject each suggested revision.

  2. Edit the wording where needed.

  3. Choose Next policy. Changes save automatically.

Fig. 20 — Accepting or editing a suggested revision.

Accepting a redline is not policy approval. Approval happens in Policy Repo with the policy owner.


SECTION 13

Sending revisions to Policy Repo

After reviewing redlines, choose one of two routes based on how your organization reviews policy.

ROUTE A: Download first

ROUTE B: Submit to Policy Repository

Choose DOCX to download the revised policy for internal review with managers or the policy owner before it enters approval.

Choose Submit to repository. The revision goes to Policy Repo as a draft and enters your approval workflow.

Fig. 21 — DOCX download and Submit to repository, top right of the redline view.

The draft keeps the redlines, so the policy owner and approver can see what changed and why. The notice's Policy impact tab then shows the policy as submitted.


PART 4

Reporting


SECTION 14

Reporting with Assistant

For reporting across modules, use Assistant. It reads data from your entire workspace.

MODE

USE IT FOR

EXAMPLE

Search

Quick questions

"Which APLs did we disseminate last month?"

Agent

Multi-step tasks that pull and assemble data

"Build a chart of out-of-date policies by department."

Fig. 22 — Assistant. Past conversations are listed under History.

Assistant saves chat history. Star a conversation to pin it and reuse its context for recurring reports, such as committee and board materials.


QUICK REFERENCE

One notice, end to end

#

STEP

WHAT TO DO

1

Confirm relevance

Read the summary and rationale against the source document. Confirm, or mark not relevant.

2

Set the notice type

Informational for awareness only. Actionable when there are requirements or deliverables.

3

Review requirements

Check each summary, classification, and impacted department. Edit anything wrong, then confirm.

4

Review actions and dates

Confirm the deliverables, the owning department, the regulatory date, and set your internal date.

5

Disseminate

Check recipients, choose a template, add attachments, and send.

INFORMATIONAL NOTICES END HERE. ACTIONABLE NOTICES MOVE TO IN PROGRESS.

→

Implementation

Department reviewers filter to their department, create actions, attach evidence, and comment.

→

Policy impact

Review gaps and redlines, then download for internal review or submit to Policy Repo.

REMEMBER
Every summary, classification, department, and date is editable. Every confirmation is recorded with the user's name and date.


Readily
​Questions about this workflow? Contact your Readily implementation lead.

READILY · ORGANIZATION PROFILE & REGULATORY NOTICES · USER GUIDE · V1.0

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