If the Assistant is taking too long to respond, gets stuck loading, or times out, follow the steps below.
1. Refresh Your Browser
Sometimes the timeout is caused by a temporary connection or session issue.
2. Try a Different Browser
Try another browser (Chrome, Firefox, Edge, Safari)
3. If the Issue Persists, Contact Us
If refreshing and basic troubleshooting do not resolve the problem, please reach out so we can investigate. Email: [email protected]
Please include:
A detailed description of the issue
The steps leading up to the timeout
A screenshot of what you're seeing
